Privacy Policy
Last updated: July 9, 2025
At Steele Web Services, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information you voluntarily provide when you contact us or request a quote, such as:
- Name
- Email address
- Phone number or WhatsApp number
- Business name and website URL
- Project details or other information you choose to share
1.2 Technical Information
When you visit our website, certain technical data may be collected automatically, including:
- IP address
- Browser type and version
- Operating system and device information
- Referring pages and on-site navigation
- Usage data collected via cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Respond to inquiries, quote requests, and support tickets.
- Provide, operate, and improve our web design and hosting services.
- Customize your experience on our website.
- Maintain security, prevent fraud, and detect abuse.
- Send updates, promotions, or service announcements (only if you have opted in or where permitted by law).
- Comply with legal obligations and enforce our agreements.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and understand how visitors use our website. These may include:
- Essential cookies for core site functionality.
- Analytics cookies (for example, Google Analytics) to help us understand traffic and usage patterns.
You can usually disable cookies through your browser settings. Doing so may affect the functionality of certain parts of the site.
4. Data Sharing and Third Parties
We do not sell or rent your personal information. We may share data with trusted third parties only when necessary to:
- Host and secure our website or infrastructure.
- Process inquiries, payments, or support requests.
- Analyze website performance and improve our services.
These partners are required to handle your information securely and in accordance with applicable privacy laws.
5. Payments
If you purchase services from us, payments may be processed by third-party payment providers. We do not store your full credit card number on our servers. Your billing information is handled in accordance with the payment provider’s security and privacy practices.
6. Data Retention
We keep your information only as long as necessary to fulfill the purposes described in this policy, to maintain business records, or as required by law. When data is no longer needed, we take reasonable steps to delete or anonymize it.
7. Your Rights
Depending on your location, you may have rights over your personal information, such as:
- Requesting access to the data we hold about you.
- Requesting correction of inaccurate or incomplete data.
- Requesting deletion of your data, subject to legal requirements.
- Objecting to, or requesting restriction of, certain types of processing.
To exercise any of these rights, contact us using the details below.
8. Security
We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the site after any changes are posted means you accept the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
